Community Matters

Over the past two decades, the Castle Comfort Group has been pleased to maintain its policy of searching for beneficiaries of worthy causes to benefit from its charity arm - the Doug Brown Motor Neurone Fund.

Care is always taken to ensure that the recipients enjoy 100% of the amounts involved therefore avoiding what is often sadly not the case with many appeals and charities. Intermediaries and professional fundraisers nearly always dilute the benefits of generosity. Terry Conroy of Stoke City and Eire fame kindly agreed to be patron of the fund and has never failed to assist, and always without reward, on cheque presentation days. Similarly always present, is Dr Neil Stirling.

Here, we outline just some of the Good Deeds in which Castle Comfort directors and staff have been involved.

Another good deed being celebrated at Castle Comfort CentreAnother good deed being celebrated at Castle Comfort Centre

 
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Castle Comfort Center Good DeedWe all know how difficult it can be to get around, even at the hospital. Castle Comfort Centre have donated wheelchairs to the Haywood Hospital in Stoke on Trent.

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It was a Happy Easter for a lot of the customers that met us recently, not at our Bank House showroom as you might expect, but at Marks and Spencers on the Wolstanton Retail Park. We had had such a successful time in terms of helping people with getting new ferrules on their Walking Sticks before Christmas, that we repeated the exercise to make sure everyone with a stick had a safe and secure end to their walking aid, and if it wasn't, then we fitted a new one for free.

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Castle Comfort Center Good DeedIn December, Castle Comfort Centre were at Marks & Spencer's new store in Wolstanton, in support of APPROACH, providing complementary tea and coffee and any walking stick users could have their stopper (ferrule) changed for free.

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Doctor Stirling, who helps distribute donations from Castle Comfort's Doug Brown Motor Neurone fund, was swiftly brought into action to help local resident Dave Finney who was recently featured in the Stoke Sentinel.
Trapped in an upstairs flat, the Newcastle man had been told he has around 5 years to live after a recent diagnosis of Motor Neurone Disease.

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None of us like an injustice - and nothing angers decent people more than when older members of our society are attacked and robbed by evil human specimens who have no right to liberty.

On numerous occasions, staff and directors at Castle Comfort Stairlifts have been horrified to learn of such incidents - so much so that they have more than once put up their own hard-earned cash to help right a wrong. When Roy Weston of Staffordshire was attacked and robbed in his own home he lost his holiday money - despite the 74-year-old former soldier putting up a fight. He was bound by his feet and beaten up by three thugs who took his cash saved from his pension to take him on a coach trip to Europe.

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Staffordshire University Hospital
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When the Staffordshire University Hospital contacted Castle Comfort Stairlifts to quote for a much-needed stairlift for motor neurone sufferer Graham Dale of Stoke on Trent, the firm responded quickly.

Realising funding may take a while, the Castle Comfort directors thought to install a new Brooks Acorn lift with hinge, normally costing £1500, free without cost and straight away.

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University Hospital Staffordshire
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The local hospital will always be pleased to point people in the direction of a helpful and reputable homecare products company. The University Hospital in Staffordshire (formerly the North Staffs Royal Infirmary and City General) over the years has been responsible for a huge part of Castle Comfort's success.

Whilst doctors, nurses and occupational therapists should not, in theory, recommend a private company, we know only too well that, in the interests of the public, they are only too pleased to point folk in the right direction.

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Super fit Roger Wright, of Stoke on Trent, is a regular trekking visitor to the Himalayas and, when Castle Comfort Stairlifts learnt of a fantastic effort to help a remote village in the Mount Everest region have their very own power plant, they thought they might help.

Roger, and a team of 20 colleagues from Staffordshire, are funding their own trips. Several visits are needed, sleeping under canvass and working hard to build the plant where no electricity has even been installed.

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Sentinel News - Old Lady Attacked

Staff at Wolstanton Homecare products company Castle Comfort Centre were horrified when an 89 year old lady was violently robbed and attacked a mile from their showroom.

After they had clubbed together to pledge a £500 reward announced by the Evening Sentinel - Newcastle CID phoned the next day to say that 2 teenagers had been arrested.

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A principle that Castle Comfort's charity division has always maintained - is that intermediaries do not water down the benefits or donations or Good Deeds. We know that professional fundraisers have to live - but it is noticeable when often large salaries and cars equalling rewards well above minimum wage or local pay rates are offered.

The belief that 'charity begins at home' was clearly in the thoughts of Keith Simpson when his mother, who served voluntarily as Company Secretary, passed away. Doreen Simpson had been the single inspiration for the start of what is now a national chairlift company - when she needed such products herself.

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A deed, which cost nothing - other than a bit time of time and interest in the misfortune of others - resulted in the biggest local press coverage that Castle Comfort Stairlifts have ever been involved in their history. It began when Managing Director and founder of the chairlift company, Keith Simpson heard on a BBC Radio Stoke breaking news headline that a Spanish registered lorry had overturned on the M6 and caused traffic mayhem - the motorway was closed for hours.

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During a journey of quite a few thousand miles - Keith found himself in hospital visiting relatives of friends who had carelessly damaged themselves with fireworks. In the packed and cockroach-infested ward he heard the desperate screams of farm labourer Candido Quispe. Questions were asked.

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Castle Comfort Stairlifts team member, Stephen Auker, was delighted to accept his firm's idea to become the main corporate sponsor in 2009 for his amazing efforts to raise funds for Cancer Research UK and made a pledge to raise £50,000 for Cancer Research UK.

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Nearly 80 years old and shopping in Marks and Spencers, she had taken a break in the Café there. However after going back to her table later she realised that she didn't have her walking stick with her.
She looked and asked all around for it. It had been pinched!

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